Refund Policy

Refund Policy – SkillAcquire

SkillAcquire.com — Official Policy

Refund Policy

We strive for your satisfaction. Please review the conditions under which refunds may be issued.

7-Day Refund Window

care@skillacquire.com

+1 302-444-0162

Table of Contents

01 Eligibility for Refund 02 Non-Refundable Situations 03 Live Webinar Cancellation 04 Refund Processing 05 How to Request a Refund 06 Changes to This Policy

Eligibility for Refund

At SkillAcquire (Registered as Turquoise Hibiscus Inc.), we strive to provide high-quality learning experiences through our webinars, on-demand courses, and educational resources. You may request a refund under the following conditions:

The refund request is made within 7 days of the purchase date.

You have not accessed the course content, downloaded materials, or attended the live session.

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If both conditions are met, you may be eligible for a full refund to your original payment method.

Non-Refundable Situations

Refunds will not be granted in the following circumstances:

If you have accessed, downloaded, or viewed any course materials.

If you have attended or joined a live webinar session.

If the refund request is made after 7 days from the purchase date.

For completed courses, certifications, or digital downloads.

For subscription or membership plans once the billing cycle has started, unless otherwise stated.

Cancellation of Live Webinars

If you register for an upcoming live webinar, you may cancel your registration within 7 days of purchase, provided that:

You have not accessed the webinar joining link.

The webinar session has not yet taken place.

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After the webinar materials or joining links have been accessed, the purchase becomes non-refundable.

Refund Processing

Once your refund request is received and reviewed, we will process it as follows:

We will send you an email confirmation acknowledging your request.

If your request is approved, the refund will be processed immediately.

The amount will be credited to your original payment method within 7–10 business days, depending on your payment provider.

How to Request a Refund

To request a refund, please contact our support team with the following details:

Full Name

Registered Email Address

Order Number

Course or Webinar Name

Reason for Refund Request

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Send your refund request to: care@skillacquire.com

Changes to This Policy

SkillAcquire reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed of any updates.

Refund Support

Need Help With a Refund?

Our support team is ready to assist you with any refund-related queries.

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care@skillacquire.com

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Phone

+1 302-444-0162

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Address

651 N. Broad Street, Suite 206, Middletown, DE 19709

Organization

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