SkillAcquire
Help Center
SkillAcquire.com — Support
Frequently Asked Questions
Find answers to the most common questions about our courses, formats, orders, and access.
Orders & Purchasing
Can I place an order on call?
▾
Yes! You can call our toll-free number 302-444-0162 and ask our representative for enrollment assistance. Alternatively, you can also email us at care@skillacquire.com to place your order.
Can I purchase any training format at any time?
▾
Yes, you can place an order at any time by emailing care@skillacquire.com using the order brochure, or by calling our toll-free number 302-444-0162.
How can I make a bulk purchase?
▾
You can call our customer service department at 302-444-0162 for bulk purchases. Discounts may be available on bulk orders — ask our representative for details.
How much time does it take to receive DVDs or Flash Drives?
▾
For physical shipments (DVDs and Flash Drives), delivery typically takes around 7 working days to your provided address.
Course Access & Live Training
How can I get access to live training?
▾
You can access live training using a Joining Link or Dial-In Number:
- We’ve partnered with Zoom to deliver a seamless experience—simply log in using your customized Zoom link.
- Click on "Conference Materials" on the product description page and enter your email address and password received via email.
- We will also send you the joining link or dial-in number to your registered email address 2–3 days prior to the live training.
- Simply click the joining link to join the live training session.
Technical Requirements
Do I require a computer for attending a live course?
▾
Yes, but the system requirements are quite basic:
- OS: Windows (any version, preferably above Windows Vista) or Mac (any version above OS X 10.6)
- Internet Speed: Preferably above 1 Mbps
- Headset: Any decent headset and microphone for talking and hearing clearly
💡 For live courses, you can raise questions using your microphone during the session.
Training Formats Explained
What are the different training formats available?
▾
We offer a wide range of formats to suit your learning preference:
- Live (One Attendee) – Only 1 person can join the webinar
- Live (2 to 4 Attendees) – Up to 4 persons allowed to join
- Live (5 to 10 Attendees) – Up to 10 persons allowed to join
- On-Demand Recording (One Attendee) – Recording link for a single attendee
- On-Demand Recording (Multiple Attendees) – Recording link accessible by multiple people
- DVD – Physically shipped to your address
- Flash Drive – Physically shipped to your address
- Podcast – Audio file sent to your registered email address
- E-book – Transcript of the live webinar, sent to your registered email
- Live + DVD – Attend live webinar and receive a DVD
- Replay + Flash Drive – Recording link plus physical Flash Drive
- Live + Replay + DVD – Attend live, receive recording, and get a DVD shipped
Faculty & Certification
How can I become faculty at SkillAcquire?
▾
Please share your detailed CV with us at care@skillacquire.com. Our team will review and screen the best faculty candidates for each specific field.
What certification do I receive after completing a training?
▾
After successful completion of a training, you will be awarded a Course Completion Certificate upon request.
📋 The specific certifications and recertifications available are mentioned in the description of each individual course. Please review the course page for details.
Still Have Questions?
We're Here to Help
Can't find what you're looking for? Our support team is just a call or email away.
Email
care@skillacquire.com
Toll-Free
+1 302-444-0162
Address
651 N. Broad Street, Suite 206, Middletown, DE 19709
